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VIP COMMON QUESTIONS

What is the VIP Wash Plan?

VIP Wash Plans allow members to wash their vehicle up to once per day, every day for one low monthly fee.

 

How do I pay for my VIP Plan?

Your credit card will be automatically charged each month, on the day of the month you joined.

 

Can I use my VIP Plan for more than one vehicle?

No – this VIP Plan is for 1 vehicle only.

Every vehicle will need its own VIP Plan.

 

Do you offer a multi-car discount?

No – not at this time.

 

Are there any long-term commitments?

No - the VIP Plan can be canceled any

time after the first 3 months.

 

How do I cancel my VIP Plan?

Simply notify Empire Car Wash at least 7 days prior to your monthly renewal date. There are no partial refunds but your plan will be valid until the end of the cancellation month. 

 

Can commercial vehicles like taxis or Uber use this plan?

Yes, contact Empire Car Wash for details.

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