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VIP COMMON QUESTIONS

What is the VIP Wash Plan?

VIP Wash Plans allow members to wash their vehicle up to once per day, every day for one low monthly fee.

 

How do I pay for my VIP Plan?

Your credit card will be automatically charged each month, on the day of the month you joined.

 

Can I use my VIP Plan for more than one vehicle?

No – this VIP Plan is for 1 vehicle only.

Every vehicle will need its own VIP Plan.

 

Do you offer a multi-car discount?

No – not at this time.

 

Are there any long-term commitments?

No - the VIP Plan can be canceled any

time after the first 3 months.

 

How do I cancel my VIP Plan?

Click Here and once there, you can update your Credit Card, change the Plan, Pause the Plan, or Cancel the Plan. You will receive a confirmation email once it is completed. There are no partial refunds but your plan will be valid until the end of your cancelation month.

 

Can commercial vehicles like taxis or Uber use this plan?

Yes, contact Empire Car Wash for details.

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